Refund policy
Refund Policy – Discover Store
At Discover Store, customer satisfaction is our top priority. If you're not completely happy with your purchase, we're here to help!
7-Day Refund Guarantee
You can request a refund within 7 days of receiving your order, under the following conditions:
Eligibility for Refund
To qualify for a refund:
Your item must be unused, in its original condition, and in original packaging
You must request a refund within 7 days of delivery
A valid proof of purchase or order number is required
Item must be defective, damaged, wrong item delivered, or not as described
Non-Refundable Items
We do not offer refunds in the following cases:
Change of mind after receiving the item
Delayed delivery due to factors beyond our control (e.g., courier delays)
Items damaged due to misuse or customer error
Return Process
1. Contact us at [officialdiscoverstore@gmail.com](Emailto:officialdiscoverstore@gmail.com) or WhatsApp us at +91 95800 34423
2. Share your order number and issue (with photos/video if applicable)
3. Once approved, we’ll guide you through the return or refund process
Refund Timeline
Once your refund is approved:
Refunds are processed within 5–7 business days
The amount will be credited to your original payment method
Note
In some cases, you may not need to return the item to receive a refund (especially for defective/damaged products)
Return shipping costs (if required) are the customer's responsibility unless the item was defective or incorrect.